ZB
ZentraBite
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Business Operating System

One system to run, grow,
and scale your business.

Orders, customers, stock, campaigns, and an AI co-pilot — all wired together from day one. Turn every first-time visitor into a lifetime regular.

Start 1-month free trial → Ask the AISee the demo →

✓ No credit card✓ Any food-service business✓ Pricing tailored to you

Main
📦 Orders
👥 Customers
🍽️ Menu
Grow
📣 Campaigns
⭐ Rewards
🤖 AI Calls
Ops
🚚 Delivery
💰 Financials
📦 Stock
🏪 POS
Orders
Live
Mon 28 Apr · 12:34 PM
Live orders
7
Revenue today
$1,842
Avg. ticket
$38.20
Customers
48
#1289
Olivia M.
2× Margherita · Garlic bread
$42.50
New
#1288
James K.
Wagyu burger · Fries · Coke
$31.80
Cooking
#1287
Priya S.
3× Pad thai · Spring rolls
$58.40
On the way
#1286
Nathan C.
1× Chicken pesto pasta
$24.00
Ready
Customer Journey

From first order
to forever client.

ZentraBite automates every step of the retention loop. Set it up once — it runs forever.

Step 01
🛒
First Order
Via POS, your storefront, Uber Eats, or DoorDash — all channels feed one board.
Any channel
›
Step 02
👤
Profile Auto-Created
Name, contact, spend, channel, and order history saved instantly. Zero manual entry.
Automatic
›
Step 03
⭐
Points Credited
Bronze tier activated. Points added instantly. Reward progress shown on next visit.
Loyalty active
›
Step 04
💬
"How was it?" SMS
Sent 2 hours after order. Includes a 50pt bonus for their next visit. 68% return rate.
Auto-sent
›
Step 05
🤖
AI Monitors Daily
Churn risk scored every night. Spend patterns tracked. Tier progress calculated.
AI powered
↓ Goes quiet? Trigger win-back ↓
Step 09
♾️
Forever Client
Platinum tier. VIP comms, priority support, 2× points, highest LTV customer segment.
♛ VIP status
›
Step 08
🏆
Platinum Nudge
AI detects they're 160pts from the next tier and fires a personal "almost there" SMS.
AI triggered
›
Step 07
🔄
They Return
Silver tier unlocked. Spend history deepens. AI refines their churn risk model.
Tier up
›
Step 06
📣
Win-back Campaign
At day 14 of silence: AI voice call → SMS fallback → $5 off offer. $4,280 avg recovered/mo.
Day 14 auto
›
Loop
📈
Revenue Compounds
Each cycle: higher tier, higher spend, lower churn risk. The flywheel builds itself.
Flywheel
The platform

15 modules. One login.
Everything connected.

Every module shares the same customer, order, and financial data — no integrations, no double-entry, no gaps.

📦
Order Management
Real-time board across POS, storefront & aggregators. Auto-updates kitchen, dispatch & stock.
● Live
👥
Customer CRM
Full profiles with LTV, visit frequency, churn risk score & auto-segments (VIP, at-risk, lapsed).
● Live
⭐
Rewards Engine
Points-per-dollar, Bronze → Platinum tiers, free-item redemptions. Customers actually understand it.
● Live
📣
Campaigns
SMS, email & AI voice campaigns triggered by customer behaviour. Every send tracked to revenue.
● Live
🤖
AI Co-pilot
Daily 7 AM brief. AI voice win-back calls. Menu, stock & staffing recommendations from real data.
✦ AI
🏪
POS
Table orders, walk-ins & split bills. Syncs instantly to the order board, stock & financials.
● Live
🛍️
Online Storefront
Branded ordering page, no third-party fees. Direct orders captured into CRM automatically.
● Live
🚚
Delivery & Dispatch
Driver assignment, live ETA tracking, and customer SMS notifications — all in one screen.
● Live
📦
Stock & Inventory
Par-level alerts, auto-deduction per order, supplier reorder suggestions. Never 86 an item again.
● Live
💰
Financials
Daily P&L, channel breakdown, cost-of-goods, and tax-ready exports. No separate accounting app needed.
● Live
🍽️
Menu Management
One menu, every channel. Update once and prices sync across POS, storefront & aggregators instantly.
● Live
📊
Analytics
Revenue by hour, day & channel. Top items, table turns, repeat rate. Drill to any transaction.
● Live
🔔
Win-back Automations
Day-14 lapse trigger: AI call → SMS → $5 off. Fully automated. Avg $4,280/mo recovered.
✦ AI
📋
Kitchen Display
Real-time ticket display for kitchen staff. Status updates flow back to dispatch and customer SMS.
● Live
🔗
Aggregator Sync
Uber Eats, DoorDash & Menulog orders pull into one board. Compare channel profitability side-by-side.
● Live
Deep dive

Every part of your business,
in one system.

Change an order status and the stock, dispatch, and customer record all update automatically.

Order Management
Real-time · multi-channel
Customer CRM
Profiles · LTV · churn risk
AI Co-pilot
Daily brief · voice calls
Rewards Engine
Tiers · points · redemptions
Campaigns & Winback
SMS · email · AI calls
📦 Order Management

Every order, in real time.
Across every channel.

Your POS, storefront, and third-party aggregators all feed the same board. Status changes trigger kitchen screens, driver dispatch, stock deductions, and customer SMS automatically — nothing falls through.

🔄One board for POS, storefront, Uber Eats, DoorDash & Menulog — no switching apps
⚡Status change triggers kitchen display, driver dispatch, stock deduction & SMS in one action
📊Live stats: revenue, avg ticket, order count, and top items — updated every 30 seconds
🚨Alerts when an item is low-stock mid-service, before you 86 it and lose revenue
dashboard.zentrabite.com.au/orders
Live orders
7
Revenue today
$1,842
Avg ticket
$38.20
#1289
Olivia M.
2× Margherita · Garlic bread
$42.50
New
#1288
James K.
Wagyu burger · Fries · Coke
$31.80
Cooking
#1287
Priya S.
3× Pad thai · Spring rolls
$58.40
On the way
👥 Customer CRM

Know every customer.
Keep the good ones.

Full profiles with spend history, visit frequency, lifetime value, and order patterns. Automatic segments for high-value, at-risk, and lapsed customers — ready to target instantly.

📈Lifetime value, churn risk score, and favourite items calculated automatically per customer
🏷️Auto-segments: VIP (top 10%), At-risk (dropping off), Lapsed (21+ days), First-timer
🔍Search any customer and see their full order history, rewards balance, and AI recommendations
📞One-click to fire a personalised SMS, trigger an AI call, or add them to a campaign
dashboard.zentrabite.com.au/customers/priya-s
😊
Priya S.
Member since Jan 2024 · Gold tier
Lifetime value$2,840
Total orders64
Avg order$44.40
Last order2 days ago
Churn riskLow
Favourite item
🍜 Pad Thai (ordered 28×)
Reward points
2,840 pts
Next reward
Free dessert at 3,000 pts
AI recommendation
✨ Send “almost there” SMS — 160pts from Platinum
🤖 AI Co-pilot

Your business, briefed
every morning.

The AI scans your orders, customers, and stock overnight and delivers 5 actionable insights at 7 AM. It also makes AI voice calls to lapsed customers automatically and logs every outcome.

🌅7 AM daily brief: top 5 actions ranked by revenue impact, specific to your business
📞AI voice calls lapsed customers at day 14 — sounds human, logs outcome, sends SMS fallback
💡Menu, stock, staffing, and campaign suggestions — all backed by your actual sales data
📉Revenue anomaly detection: flags dips before you notice them and tells you the root cause
dashboard.zentrabite.com.au/ai
AI Daily Brief · Mon 28 Apr · 7:00 AM
42 customers haven’t ordered in 21+ days. AI calling starts at 10 AM — expected $340 recovered.
Saturday revenue down 18%. Burger stock ran out at 7 PM — raise par 40% next week.
Priya S. is 160pts from Platinum. A personal SMS tonight could lock in Q2 loyalty.
Uber Eats fees up 2.1%. 14 customers could switch to direct — campaign queued.
Tuesday 6–8 PM is your quietest slot. A $5 off campaign = ~$280 extra revenue.
⭐ Rewards Engine

Earn points. Unlock tiers.
Redeem free items.

Transparent, motivating rewards your customers actually understand. Every order earns points, tiers unlock real perks, and redemptions drive repeat visits — not confusion.

🎯Configurable earn rate per tier — 1pt/$ Bronze, 1.5pt/$ Silver, 2pt/$ Gold & Platinum
🎁Free-item redemptions, birthday bonuses, priority queuing, and VIP-only offers per tier
📱Customers track points via SMS link — no app download required. Frictionless by design.
🔔AI auto-sends “almost there” nudge when a customer is within 200pts of the next tier
dashboard.zentrabite.com.au/rewards
🥉
Bronze
0 – 999 pts
✓ 1pt per $1 spent
✓ Birthday bonus
186 members
🥈
Silver
1,000 – 2,499 pts
✓ 1.5pts per $1
✓ Free delivery
34 members
🥇
Gold
2,500+ pts
✓ 2pts per $1
✓ Priority support
16 members
📣 Campaigns & Winback

Automated campaigns that
run while you sleep.

SMS, email, and AI voice campaigns triggered by customer behaviour — churn risk, first order, tier unlock, quiet period. Set it once and let it run. Every send is tracked to revenue.

🤖AI voice calls lapsed customers — sounds natural, logs the conversation, SMS fallback if no answer
🧠Behaviour triggers: first order, 14-day lapse, tier unlock, birthday, unredeemed rewards
💸Every campaign tied to revenue — see exact ROI per message, per campaign, per customer segment
🎯Quiet-slot promo: AI identifies your slowest hour and auto-creates a targeted offer to fill it
dashboard.zentrabite.com.au/campaigns
Win-back: 21-day lapse
AI voice call → SMS fallback · Auto-trigger
● Active
$4,280
recovered
First-order follow-up
SMS at +2h · "How was it?" + 50pt bonus
● Active
68%
2nd order rate
Tuesday quiet-slot promo
SMS · $5 off 6–8 PM · 180 recipients
⏸ Scheduled
$940
projected
Gold tier upgrade
Auto-SMS when 160pts from Platinum
● Active
+23%
repeat rate
AI Co-pilot

Your business,
on autopilot.

Ask anything about ZentraBite in plain English — features, pricing, integrations, comparisons. Inside a real account, the same co-pilot also reads your orders, customers, stock, and financials, and tells you exactly what to do next.

📊
Daily brief with your top 5 actionable insights at 7 AM every morning
🤖
AI voice calls lapsed customers and logs every conversation outcome
📣
Campaign recommendations based on live churn risk and revenue gaps
💡
Menu, stock, and staffing suggestions backed by your real sales data
🔍
Revenue anomaly detection — flags dips and tells you the exact cause
See it in your account →
✨
ZentraBite AI
Online · ready to answer
👋 Hey! Ask me anything about ZentraBite — features, pricing, integrations, or how it compares to other tools. What would you like to know?
Just now
How does the AI co-pilot work?What does smart delivery routing do?How is this different from Square?What's included in the 1-month trial?
AI co-pilot

An assistant that tells you what to do today.

inbox → ZentraBite · 7:00am
From: brain@zentrabite.com
Your daily brief — Monday, 20 April
You made $3,248 yesterday · 14% above your 30-day average
Winback recovered $840 last week
Your lapsed-customer SMS flow brought 22 orders back. Want to boost it to weekly?
Stock alert · Chicken thigh
You'll run out in 2 days. AI suggests reordering 18kg from Meatworks AU — $312.
5 high-value customers haven't ordered in 21 days
Combined LTV: $4,120. Send a personalised winback? One click.
Opportunity · Upsell on combos
82% of Margherita orders don't add a drink. Add a drink bundle — projected +$1,800/mo.
Best day to staff up: Friday 6–8pm
Demand rising 18% week-on-week. Consider +1 front-of-house shift.
Sent daily to every owner. Reply "act" and ZentraBite will execute the recommendation.
Predictive insights
Forecasts sales and demand from your own data.
Learn more
Forecasts next week's sales, demand per item, and staffing gaps — from your actual data, not guesswork.
Stock intelligence
Predicts waste before it happens.
Learn more
Tracks stock, expiry, deliveries, and reorder triggers. Predicts waste before it happens.
Daily brief at 7am
KPI summary and a short action list.
Learn more
KPI summary, AI insights, and a short action list in your inbox every morning at 7am.
One-click actions
Run a winback, order stock, tweak the menu.
Learn more
One-click execution: run a winback, order stock, tweak a menu item, boost a campaign.
What's inside

Everything you need, in one place.

Tap any tile to learn more.

POS system

Learn more

Your own app

Learn more

Your own website

Learn more

Live orders

Learn more

Order fulfillment

Learn more

Online storefront

Learn more

Winback engine

Learn more

Delivery routing

Learn more

SMS & email

Learn more

Stripe payouts

Learn more

Financial reports

Learn more

Customer CRM

Learn more

AI stock control

Learn more
Revenue engine

Built to grow your numbers — not just track them.

Upsells

Add revenue to every order

+14% average ticket
How it works
Smart bundles, drink add-ons, and combo prompts surface at the right moment in checkout — proven to lift average ticket by 12–18%.
Referrals

Turn customers into your best channel

1 in 6 invites convert
How it works
Built-in referral codes with shareable links, automatic credit, and tracking — no extra tool or developer needed.
Subscriptions

Predictable monthly revenue

Recurring MRR built in
How it works
Sell weekly meal plans, monthly memberships, or recurring service packs. Stripe-powered, instantly live on your storefront.
Reactivation

Win back lapsed customers

$3.40 ROI per $1 spent
How it works
AI segments customers who haven't ordered in 30/60/90 days and triggers personalised SMS + email flows automatically.
Missed revenue recovery

Don't leave money on the table

8–12% of sales recovered
How it works
Abandoned carts, failed payments, no-show bookings — all flagged and recovered with one-tap automations.
Stock intelligence

Cut waste. Never stock out.

−22% food & stock waste
How it works
AI par levels, expiry tracking and auto-reorder suggestions — based on real demand, not guesswork.
For any business

Works for restaurants — and everything like them.

Food & Hospitality

Orders, kitchen, delivery, loyalty — all in one.
Show examples & outcome
RestaurantsCafesTakeawayGhost kitchensFood trucksBakeriesDessert shops
Stays the same
CRM, winback, loyalty, AI reports, stock intelligence.
Adapts
Menu builder, live orders, kitchen display, delivery routing.
→Cut aggregator commissions, win back lapsed regulars, slash food waste.

Personal Services

Chairs, rooms, and regulars — fully booked.
Show examples & outcome
BarbersHair salonsBeauty salonsNail techsMassage therapistsPersonal trainers
Stays the same
CRM, rebooking automations, loyalty, reviews, AI reports.
Adapts
Orders become bookings, products become services and packages.
→Fill empty slots, rebook lapsed clients, sell packages on autopilot.

Fitness & Health

Memberships, classes, and retention — on rails.
Show examples & outcome
GymsFitness studiosYoga studiosPilatesSports coaching
Stays the same
CRM, churn detection, winback, loyalty, daily AI report.
Adapts
Bookings for classes, memberships, session packs, attendance tracking.
→Spot at-risk members before they leave. Drive referrals and renewals.

Retail & E-commerce

Every SKU, every customer, one dashboard.
Show examples & outcome
Small retailClothingSneakersVape shopsConvenience storesEtsy & Shopify sellers
Stays the same
CRM, segmentation, loyalty, winback, inventory AI, reporting.
Adapts
Products + SKUs, stock by variant, online store + in-store POS.
→Reorder on AI, clear dead stock, turn one-time buyers into repeat customers.

Service-Based Businesses

Jobs, quotes, invoices, follow-ups — handled.
Show examples & outcome
Car detailersMechanicsAuto serviceCleanersMobile servicesElectricians & plumbers
Stays the same
CRM, review requests, winback, reporting, automations.
Adapts
Jobs and quotes replace orders. Scheduling, invoicing, job status.
→More repeat jobs, faster invoices, no customer forgotten.

Appointment-Based

Calendars, reminders, and lifetime value.
Show examples & outcome
ConsultantsPhotographersTutorsCoachesTherapistsReal estate agents
Stays the same
CRM, lifetime value tracking, re-engagement, AI insights.
Adapts
Calendar-first booking, packages, follow-ups, deposits.
→Fewer no-shows, more referrals, predictable monthly revenue.
Storefronts

A branded ordering page that actually feels yours.

Show the checklist

Drop in your menu, upload photos, set your delivery radius, and publish a storefront at zentrabite.com/store/your-name — or point your own domain at it. Customers order, pay with card or Apple Pay, and the ticket lands on your screen seconds later.

  • ✓Menu builder with photo upload, categories, modifiers
  • ✓Mobile-first checkout with Apple Pay & Google Pay
  • ✓Delivery radius auto-calculated from postcode
  • ✓Custom subdomain or your own zentrabite.com.au URL
zentrabite.com/store/rossi-kitchen
Rossi's Kitchen
Wood-fired pizza · Order in 15 min
Margherita$19
Pepperoni$22
Funghi$21
Quattro Formaggi$24
Operations

Live orders. Smart routing. Real control.

Show the checklist

New orders beep the moment they arrive and auto-move through New → Cooking → Ready → Out for delivery. Delivery jobs auto-route to your cheapest option right now — your own driver, a freelance courier, Uber Direct, or DoorDash Drive.

  • ✓Realtime order board — POS and dashboard stay in sync
  • ✓Auto-dispatch to cheapest available delivery partner
  • ✓Owner gets SMS + email the moment a ticket hits
  • ✓Refunds and disputes resolved in one click
#1291
New
Sarah L.
Own driver · 2.1km
#1290
Cooking
Marco D.
Uber Direct · $6.40
#1289
Out for delivery
Aisha R.
Own driver · ETA 8m
#1288
Delivered
Tom P.
DoorDash · $5.80
Growth

Turn one visit into ten with built-in CRM.

Show the checklist

Every buyer auto-saves as a customer. The Winback engine awards points on every order, tiers customers by spend, and sends birthday deals automatically. It fires winback SMS the moment someone goes quiet.

  • ✓Winback engine tiers: Bronze, Silver, Gold, VIP
  • ✓Points redeem at checkout — no extra app required
  • ✓Abandoned-cart and win-back automations out of the box
  • ✓Segment by lifetime value, channel, or last-order date
★ Gold tier
1,240
points · $12.40 off next order
🎂
Birthday reward sent
to Olivia M. · +250 pts bonus
📩
Win-back SMS triggered
23 customers · avg $34 recovered
🏆
Tier upgrade
James K. → Gold tier
Questions

Answered.

Most restaurants are fully onboarded in under 48 hours. Upload your menu, connect Stripe, set your delivery radius, and you're taking orders. Our team handles the setup call free of charge.
Ready to grow?

Start your 1-month free trial today.

No credit card. No lock-in. Pricing tailored to your business after your trial.

Book a call with us →Explore the platform

Works for restaurants, cafés, food trucks, retail, services, and more.